You are in control of your personal data. Here is what you can ask us, and how to do it. Requests are free of charge.
What you can ask
| Right | What it means |
|---|---|
| Access | Find out whether we process your data and get a copy of it. |
| Correction | Fix data that is wrong or incomplete. |
| Deletion | Have your data erased when we no longer need it, you withdraw consent or you object. |
| Restriction | Ask us to pause using your data while a question is resolved. |
| Portability | Receive data you gave us in a common, machine-readable format. |
| Objection | Stop processing based on our legitimate interest, and stop direct marketing at any time. |
| Withdraw consent | Change your mind about anything you agreed to, such as cookies or marketing. |
What happens next
- We confirm we have received your request.
- If needed, we ask for information to verify your identity, only what is necessary to protect your data from others.
- We reply within one month. For complex requests we may extend by two more months and will tell you why.
- If we can’t fulfil a request, for example because the law requires us to keep certain records, we explain the reason.
Data in our apps
For data inside ReelTale, Sweepa or Learnlet, you can also use the privacy options in each app. Data related to app store purchases is held by Apple or Google; we can help you reach them.
Not satisfied?
You can lodge a complaint with the Garante per la protezione dei dati personali or the data protection authority where you live.
Make a request
Fill in the form and your email app will open with the request ready to send to our privacy team. You can also write directly to privacy@pwrtech.it.